Last Updated: 10/28/2024

Privacy Policy

Thank you for choosing Rocket Wave, Inc. We value the privacy of your personal information and recognize that you have the right to protect and secure that data.
This Privacy Policy describes the information Rocket Wave, Inc. (collectively, “Rocketwave.co” “we” or “us”) collects or allows others to collect from you and your computer or device when you use rocketwave.co, app.rocketwave.co or other interactive services provided by Rocket Wave, Inc. that link to or refer to this Privacy Policy (collectively, the “Rocketwave.co Services” or “Services”). This Privacy Policy also explains how that information may be used and shared and the choices you have to limit or prevent certain uses or sharing of that information.
By using or accessing the Services, you agree to the terms of this Privacy Policy. We may update our Privacy Policy to reflect changes to our information practices. If we do this and the changes are material, we will post a notice that we have made changes to this Privacy Policy at https://www.rocketwave.co/privacy-policy for at least 7 days before the changes are made, and we will indicate the date these terms were last revised at the top of the Privacy Policy. Any revisions to this Privacy Policy will become effective at the end of that 7-day period.
If you don’t understand a section of our policy, or have any questions about how our policy might apply to you, please contact us at [email protected]
About This Policy
From time to time, we may develop new or offer additional services. If the introduction of these new or additional services results in any material change to the way we collect or process your personal data we will provide you with more information or additional terms or policies. Unless stated otherwise when we introduce these new or extra services, they will be subject to this Privacy Policy.

The aim of this Privacy Policy is to:

  1. Ensure that you understand what personal data we collect about you, the reasons why we collect and use it, and who we share it with;
  2. Explain the way we use the personal data that you share with us in order to give you a great experience when you are using the Services; and
  3. Explain your rights and choices in relation to the personal data we collect and process about you and how we will protect your privacy.
We hope this helps you to understand our privacy commitments to you.
Children
The Services is not directed to children under 18, and we do not knowingly collect Personal Information from children under 18. If we learn that we have collected the Personal Information of a child under 18, we will take steps to delete such information from our files as soon as possible.
Our services may allow users above the age of 18 (such as healthcare providers, parents, and guardians) to submit personal information on behalf of minors. Such users assume full responsibility for their submission, use, and transmission of such information.
Personal Information We Collect from You
While using the Services, we will ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Information”). Personal information may include but is not limited to, your name, address, email address, location, payment information, governmental identification information, and other contact and identifying information.
You may provide us with Personal Information when you register for an account, use the Services, contact customer support, sign up for marketing material, or otherwise communicate with us. Please note that if you choose not to share certain Personal Information with us, or refuse certain contact permissions, we might not be able to provide certain parts of the Services.
Information You Provide Directly Through Our Services

We will collect any information that you choose to provide directly through our Services.  For example, such information may be collected when you:

  • Register for an account or other content access.
  • Register to receive an email newsletter.
  • Email, text, or otherwise share content provided via our Services.
  • Contact us with a message.
  • Make a purchase from us.
  • Generate, post, upload, or otherwise submit to our Services user-generated materials.
  • Register for one of our events or contests.
  • Apply for a job, internship, or fellowship with the Company.
  • Participate in a survey.
We also may ask you to provide other information about yourself for various other purposes that we specify or make apparent at the time of collection.
Information We Collect Through Automatic Data Collection Technologies

We, automatically collect certain information about your computer or device and your interactions with our Services through certain tracking technologies. Depending on which Services you use and how you access them, the information collected automatically may include:

  • Your navigation path through the Services.
  • Information about your interactions with our email messages, such as links clicked on and whether messages were opened or forwarded.
  • Any error you encountered during your use of the Services.
This information helps us improve our Service and deliver a better and more personalized service.
The technologies we use for this automatic data collection may include:
Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate settings on your browser. However, if you select this setting you may be unable to access certain parts of our Services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Services.
Third-Party Use of Cookies and Other Tracking Technologies
When you use and visit the Services, we may also use third-party services, such as Google, Facebook, and others, which use cookies to collect information about you. Third parties may also use cookies, web beacons, or other tracking technologies to collect information when you use the Services. Rocket Wave does not control any cookies or other data collection tools that may be placed on the Site by a third party, and this Policy does not cover the use of such cookies and/or other data collection tools by any third party.
We encourage you to read the privacy policies of such third parties to find out more about the information that may be collected by them and the choices you have regarding the collection, use, and sharing of such information. You may be able to “opt-out” of the collection of information through cookies or other tracking technology by actively managing the settings on your browser or mobile device.
How We Use the Data We Collect

We use information that we collect about you or that you provide to us, including any personal information: 

  • To present the Services and its contents to our users.
  • To provide us with information, products, or services that users request from us.
  • To fulfill any other purpose users intend it.
  • To provide users with notices about their accounts or subscriptions, including expiration and renewal notices.
  • To carry out your obligations and to enforce your rights arising from any contracts entered into between us and our users, including for billing and collection.
  • To notify users about changes to the Services or any products offered or provided to users.
  • To allow users to participate in interactive features available on our Services.
We may also use your information to contact you about our own and third-parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please email us at [email protected].
How We May Disclose Your Information

We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.
We may also disclose your personal information:
  • To comply with any court order, law, or legal process, including any government or regulatory request.
  • To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of rocketwave.co, our customers, or others.
Data Retention and User Choices
Data Retention. We keep your personal information only as long as necessary to provide you with the Rocket Wave, Inc. services and for legitimate and essential business purposes, such as maintaining the performance of the rocketwave.co Services, making data-driven business decisions about new features and offerings, complying with our legal obligations, and resolving disputes. We keep some of your personal information for as long as you are a user of the rocketwave.co Services.

If you request, we will delete or anonymize your personal information so that it no longer identifies you, unless we are legally allowed or required to maintain certain personal information, including situations such as the following:

  • If there is an unresolved issue relating to your account, such as an outstanding credit on your account or an unresolved claim or dispute we will retain the necessary personal information until the issue is resolved;
  • Where we need to retain the personal information for our legal, tax, audit, and accounting obligations, we will retain the necessary personal information for the period required by applicable law; and/or,
  • Where necessary for our legitimate business interests such as fraud prevention or to maintain the security of our users.
User Choices. You can review and change your personal information by logging into your account and changing your preferences on the account profile page.
You may also send us an email at [email protected] to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Security
We employ physical, electronic, and managerial safeguards in an effort to secure the information we collect. These safeguards vary based on the sensitivity of the information. Because no security system is impenetrable, however, we cannot guarantee the security of our databases or that information you supply will never be intercepted, accessed, or disclosed in a manner that is inconsistent with this Privacy Policy. Because most email and mobile transmissions are not encrypted, you should take special care in deciding what information you send to us via email, text messages, or other mobile transmissions.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Links to and from Other Sites and Services
Our Services contain links to other sites, applications, platforms, and services operated by third parties whose privacy policies we don’t control and may differ significantly from ours. You also may access rocketwave.co content and the rocketwave.co Services from a third-party site or service that may collect, use and share information in ways that rocketwave.co would not. Rocketwave.co is not responsible for the content or privacy practices of these third-party services.
Changes to Our Privacy Policy
We reserve the right to change the provisions of this Policy at any time. Please revisit this page periodically to stay aware of any changes. If we modify this Policy, we will make it available through the Services and indicate the date of the latest revision. Your continued use of the Services after the revised Policy has become effective indicates that you have read, understood, and agreed to the current version of this Policy.
Contact Information To ask questions or comment about this privacy policy and our privacy practices, contact us at [email protected]