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Last Updated: 29/10/2026

Refund Policy

All clients are required to read the Refund Policy before purchasing our services or claiming a refund. Anyone failing to do so will not be subjected to a refund.
Welcome to Rocket Wave Inc (‘Rocket Wave’, ‘the Company’, ‘we’, ‘us’, and ‘our’). Formally, we operate as Rocket Wave Inc. Our services are offered online, accessible through our website at www.rocketwave.co, as well as through other communication channels like direct calls (‘Contact Numbers’ or ‘Mobile Numbers’ mentioned below) and/or email (ending with ‘@rocketwave.co’) and also through in-person office visits (where also the onboarding process is completed online). The information provided on the Website is also considered part of our Services (which is not subjected to any ‘charges’, ‘fees’ and/or ‘subscription’).
The terms ‘user’, ‘you’, ‘your’, ‘visitor’, or ‘customer’ refer to anyone who has been, is currently, or may potentially become a customer of our Services, as well as anyone visiting our Website. Please read the ‘Terms of Services’ and ‘Privacy Policy’ before reading further in this Refund Policy section.
Get Your Money Back
At Rocket Wave, we are committed to providing reliable company formation services and dedicated customer support. Our team helps entrepreneurs establish businesses across the United States, the United Kingdom, and Dubai, guiding them through the entire company formation process.
If you have a problem with the service you received, please contact us directly at support@rocketwave.co or contact us directly. A customer service representative will be happy to do whatever it takes to resolve your issue.
Know If You Are Applicable For Refund
Our refund eligibility depends on the jurisdiction of your selected company formation package:
  • United States (US): Refund requests may be submitted within 7 days of purchase, provided the company formation service has not been completed.
  • United Kingdom (UK): Refund requests may be submitted within 7 days of purchase, provided the company formation service has not been completed.
  • Dubai IFZA: Refund requests may be submitted within 30 days of purchase, provided the company formation service has not been completed.
Refund requests must be submitted within the applicable refund period. Refunds are available only for services that have not been completed.
Please note that submitting an application does not mean the service is completed. If a company formation application has been submitted to the relevant government authority or registration body but the registration is still pending, the service will be considered in progress. However, the refund request must still meet the applicable time limit and the other conditions outlined in this policy.
Once the company formation process has been completed, the Rocket Wave service fee is no longer eligible for a refund under this policy.
Rocket Wave can only refund our fee for issues we are directly responsible for or within our own control. If you purchase another service from anyone else and later change your mind, we cannot issue a refund. Below you can find additional cases where refunds are applicable:
  1. Any request for refund or cancellation before registered agent services are issued will be refunded, deducting the ‘registered agent fees’ and any other applicable expenses.
  2. Any request after registration and before an EIN has been applied for and/or IRS Form SS-4 has been faxed to the IRS, a partial refund of 50% of Rocket Wave fees paid (excluding the registered agent fee) can be issued.
  3. A refund can be issued in case of any misinformation provided by Rocket Wave and/or our customer support representatives (only when supported and/or proven), and a ‘Full Refund’ can be initiated.
Important Refund Conditions
Only Rocket Wave service fees are eligible for refunds. Government fees, registration fees, and third-party fees associated with your company formation application are non-refundable.
If any applicable government, registration, or third-party fees have not been paid when a refund is approved, we will refund the eligible Rocket Wave service fee paid, less any applicable transaction fees.
For refund inquiries or assistance, please contact our support team at support@rocketwave.co. All requests will be reviewed based on the applicable refund period, the completion status of the service, and the conditions outlined in this policy.
Why You Cannot Get A Refund
  1. A refund cannot be initiated if we have submitted any government paperwork on your behalf, as we cannot refund the filing fees.
  2. The registered agent fee is non-refundable once issued for your business. As per the criteria of the US Department of State, your business will need a registered address in the state of company formation. The registered agent services are included in our fees and are subjected to ‘No Refund’ once issued for your business.
  3. In the case where you purchase a product and/or service through us and/or our suggestion that is serviced by a third party, we cannot refund fees paid to those providers.
  4. After receiving all declared services, if the services do not align with your personal business goals, we cannot issue any refunds.
  5. No refunds can be initiated if any banking or payment processing services do not approve your business. As these are all third-party organizations and we have no control over them, we can try alternative options and/or assist with the processes. We cannot and do not guarantee acceptance by any such third-party vendors.
  6. If your business requires any additional services from us and/or any other organization to fulfill your business needs, whether disclosed before or not, we are not bound to issue refunds for previous services already completed.
Future Changes In Refund Policy
We may change and revise these refund policies from time to time at our sole discretion. All changes are effective immediately when we post them and apply to all subsequent access and use of the Site. However, changes to the Governing Law and Arbitration regarding dispute resolution will not apply to actual notices received by the parties on or before the date the changes are published on the site.
Your continued use of this website after the date of the refund policy means that you accept and agree to these changes. You should check this page from time to time to take notice of any changes, as they are binding on you.
Your purchase of any services means you have read all our Terms of Services, Privacy Policy, and above Refund Policies before getting onboard. Any refund claims outside of the criteria will not be entertained.